Returns & Exchanges Policy

At Gepetto, we want you to be completely satisfied with your purchase. If your fashion items aren't a perfect fit, you can return them within 14 days of delivery provided they are unworn and have original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our customer service team with your order number to request a return authorization.

• 2.
  Pack the Items

  Place the items in their original packaging, ensuring all tags and labels are intact to qualify for a full refund.

• 3.
  Ship It Back

  Drop off your package at any authorized courier point or schedule a home pickup through our returns portal.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed back to your original payment method within 7-10 business days.